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Shipping Information

At Brisbane City Dog Care, we strive to deliver your orders to you as soon as possible. We offer free shipping on all orders above $50. For orders below $50, we charge a flat rate of $5. We use standard shipping methods and our estimated delivery time is 3-5 business days. If there are any delays, we will get in touch with you immediately to keep you informed.

Returns and Exchanges

We want you and your furry friend to be completely satisfied with your purchase from Brisbane City Dog Care. Our return policy lasts 30 days from the date of purchase. If you are not satisfied with your purchase, you may return it for a full refund or exchange it for another product. To be eligible for a return or exchange, the item must be unused and in the same condition that you received it. Please contact us at info@brisbanecitydogcare.com to initiate a return or exchange.

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